24th April 2023

COVID-19 Update: SwanCare Ningana

We would like to provide you with an update on the current COVID-19 outbreak at SwanCare Ningana. Four additional residents on Level 3, one resident on Level 2 and two more staff members have tested positive for COVID-19. The affected residents’ families have been notified and those residents are being well taken care of in their rooms. The affected staff members are isolating at home until they make a full recovery.


One resident on Level 1 has now made a full recovery, along with one staff member, which means Level 1 is now open to visitations. All other residents on Level 2 have returned a negative RAT result with routine COVID-19 testing continuing every 72 hours.

We are continuing to observe increased infection control protocols, restricting movement now across Level 2 and Level 3 including ceasing hairdressing and are providing meal tray services for affected residents. 1:1 interventions and small groups are permitted on all levels.

SwanCare Ningana Level 2 and Level 3 are closed to visitors until further notice. Visitation exemptions will be made for essential visits, end of life and partners in care. Please contact the Care Services Manager or Clinical Nurse Manager if you need a visitation exemption for Level 2 or Level 3. Telephonic and video communications with your loved ones can be arranged by contacting SwanCare Ningana during reception hours to schedule a time.

SwanCare Ningana Ground Floor and Level 1 will remain open however all visitors and staff are required to complete a RAT test prior to entry and must ensure a N95 mask is worn appropriately. Full PPE is required for affected residents only.

All visitors to SwanCare Ningana are required to follow the below requirements:

• Complete and provide evidence of a negative RAT prior to entry
• Provide proof of current influenza and COVID-19 (min 2 doses) vaccinations prior to entry
• Complete health screening and sign in using visitor kiosk upon arrival
• Masks must be appropriately worn indoors and outdoors
• Refrain from visiting if unwell or if you are a close contact of a COVID-19 case
• If COVID-19 positive, refrain from visiting for at least 7 days and until symptom free
• Visitors are limited to two people at a time

All actions have been implemented under the guidance of the Department of Health.

Thank you for your ongoing support and patience as we managed this outbreak.

All up-to-date communications can be found at http://www.swancare.com.au/covid-19-updates