COVID-19 Update | Ningana Outbreak

COVID-19 Update | Ningana Outbreak
Covid-19 updates

An update on the COVID-19 outbreak at SwanCare Ningana.

28th April 2023

COVID-19 Update: SwanCare Ningana


We would like to provide you with an update on the current COVID-19 outbreak at SwanCare Ningana. Three additional residents on Level 2, three additional residents on Level 3 and three additional staff members have tested positive for COVID-19. The affected residents’ families have been notified and those residents are being well taken care of in their rooms. The affected staff members are isolating at home until they make a full recovery. We are pleased to advise however that two residents on Level 3 have fully recovered. As such, we are now managing a total of four active cases on Level 2 and seven active cases on Level 3. 

Routine COVID-19 testing will continue every 72 hours in addition to taking every precaution to minimise risk and prevent further spread. This includes observing increased infection control protocols, restricting movement now across Level 2 and Level 3 including ceasing hairdressing and are providing meal tray services for affected residents. 1:1 interventions and small groups are permitted on all levels. 

SwanCare Ningana Level 2 and Level 3 will remain closed to visitors until further notice. Visitation exemptions will be made for essential visits, end of life and partners in care. Please contact the Care Services Manager or Clinical Nurse Manager if you need a visitation exemption for Level 2 or Level 3. Telephonic and video communications with your loved ones can be arranged by contacting SwanCare Ningana during reception hours to schedule a time. 

SwanCare Ningana Ground Floor and Level 1 will remain open however all visitors and staff are required to complete a RAT test prior to entry and must ensure a N95 mask is worn appropriately. Full PPE is required for affected residents only.

All visitors to SwanCare Ningana are required to follow the below requirements:
  • Complete and provide evidence of a negative RAT prior to entry
  • Provide proof of current influenza and COVID-19 (min 2 doses) vaccinations prior to entry
  • Complete health screening and sign in using visitor kiosk upon arrival
  • Masks must be appropriately worn indoors and outdoors
  • Refrain from visiting if unwell or if you are a close contact of a COVID-19 case
  • If COVID-19 positive, refrain from visiting for at least 7 days and until symptom free
  • Visitors are limited to two people at a time

All actions have been implemented under the guidance of the Department of Health. 

Thank you for your ongoing support and patience as we managed this outbreak.

All up-to-date communications can be found at

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