The weather is undoubtedly beginning to cool down, but that hasn’t stopped the flood of Feathers nominations from streaming in. We are thrilled to celebrate and recognise these remarkable individuals who have excelled in their roles.

Join us in celebrating our overall Feathers Winner for May, Sheridan Radvanyi, Kingia Receptionist, who has been recognised for her Compassion.

We received feedback from a family member saying, “When my husband, Sandy, was in Kingia, Sheridan was always there for me. I remember one day being upset and going to the cafe Sheridan was having lunch, and she saw me and invited me to sit with her. She talked to me while I had a cuppa. The tears disappeared, and I felt so much better. Her caring about me was the best medicine ever. Such a special thing, knowing she gave up her lunch break to make sure I was okay.”

How truly heartfelt, Sheridan! This is the epitome of going above and beyond. Your caring nature and dedication to our residents and their family’s wellbeing really shine through. Keep up the fantastic work!

Please join us in celebrating our category winners for May as follows:

Category Winners

IMPROVEMENTS, INNOVATION & CREATIVITY - Amanda Heaney, Admin Support Home Care

“Amanda has consistently demonstrated initiative and innovation in her role, especially when it comes to rostering, planning, and scheduling. She has found effective ways to ensure that staffing is always efficient, timely, and aligned with client requests. Her attention to detail and commitment to getting things right have had a noticeable positive impact on both our operations and client satisfaction. What truly sets Amanda apart is her willingness to go above and beyond. She regularly ensures that everyone, both staff and clients, feel supported, respected, and satisfied with the services provided. She handles responsibilities with professionalism and care, making her an incredibly strong and reliable presence within our team.”

You deserve a pat on the back, Amanda. Your commitment to exceeding expectations is appreciated not only by those you assist but also by your colleagues. Fantastic job!

LEADERSHIP - Stephanie Burgess, Community Assistant, Home Care

We received feedback from the daughter of a home care resident acknowledging the compassionate and professional care provided by Stephanie during a recent visit.

“On arrival, Stephanie discovered that the resident had experienced an incident requiring immediate attention. She responded promptly and with care. The resident felt embarrassed about the situation; however, Stephanie’s calm, respectful, and reassuring manner helped to preserve his dignity and ease his discomfort. She was able to settle the situation effectively and with great empathy.

Due to prior commitments, the residents’ daughters were unable to attend at the time. They have since expressed their sincere appreciation for the way Stephanie managed the situation, ensuring everything was clean, dry, and in order by the end of the day.

Thank you, Stephanie, for your professionalism, calm approach, and above all, for the respect and reassurance you provided during a vulnerable moment. Both our resident and their family deeply appreciated your efforts.”

This is such fantastic feedback, Stephanie! Having you on the team is such a joy, and we truly appreciate everything you do.

LEARNING & DEVELOPMENT - Jestoni Samson, Enrolled Nurse, Kingia

“Jestoni, as a newly graduated Enrolled Nurse, has demonstrated significant growth in his role and continually shows strong potential as a leader. He has taken the initiative in running the floor by himself, whether on morning, afternoon, or night shift, effectively supervising staff and actively assisting with resident care. His confidence and competence in managing responsibilities have become increasingly evident. Jestoni consistently steps up when needed and never refuses any task assigned to him. He is always willing to learn more to hone his skills and knowledge. His positive attitude and willingness to take challenges reflect his commitment to both his professional development and the well-being of the residents. His proactive approach and dedication are clear indications of his capability and reliability as an Enrolled Nurse.”

You truly shine as an exemplary member of our team, Jestoni! Your dedication and hard work make you a role model for so many. Keep up the fantastic work!

TEAMWORK - Cheesarie Mendez, Maintenance Officer

“Chiz has been an exceptionally accommodating and flexible maintenance officer, consistently going above and beyond to meet the needs of both staff and residents. His willingness to adjust to changing schedules and priorities, combined with a proactive and solution-oriented approach, makes him a valued asset to the team. Chiz has consistently demonstrated outstanding qualities as a maintenance officer, particularly in his accommodating nature and remarkable flexibility. He approaches every task with a positive attitude and a genuine willingness to help, often adjusting his schedule and workload to meet the urgent or changing needs of the care facility. Whether responding to unexpected maintenance issues or supporting staff with specific requests, Chiz remains calm, dependable, and focused on finding practical solutions. His ability to prioritise tasks without compromising the quality of his work speaks to his professionalism and strong work ethic.”

Chiz, we are so grateful to have you on the team. What would we do without you?

Congratulations once again to our May winners! We give special recognition to Sheridan Radvanyi, the overall Feathers Winner for the month of May. Let’s keep celebrating these amazing individuals for their outstanding work!
 

About Feathers

The Feathers program allows us to celebrate staff members who consistently go above and beyond in their roles. As a reward for their efforts, winners receive Feathers points that can be accumulated to redeem items from our online prize catalogue.

Do you know someone who deserves to be nominated for next month’s Feathers awards?

Nominations are simple to submit! Visit any of our reception areas, and staff will assist you with filling out a short form. Residents, family members, and staff are all eligible to nominate, so please share your stories of those who make a difference in our community!