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  • A wee celebration for St Andrew’s Day
    Thu 12 Dec 2019

    Dust off ye kilt and tam o’shanter, it’s St Andrew’s Day!

    To celebrate Scotland’s official national day, SwanCare Kingia & Tandara welcomed a piper and drummer from the Western Australian Police Pipe Band to entertain residents on Friday, November 29. St Andrew’s Day is officially celebrated on November 30.

    96-year old resident William (Bill) Dick and was born in Dundee, Scotland, enjoyed celebrating the day alongside daughter Sandra Noble, fellow SwanCare residents and staff.

    “Although it has been a long time since Dad left Scotland, the occasion certainly brings back very fond memories for him,” Sandra said “He’s proud to wear a kilt once again and relive some great times. “Especially because my parents were married in St Andrew’s Church, Dundee, Scotland.”

    SwanCare said the day is part of a comprehensive activities program for residents."We try to integrate our resident’s background and cultures as part of our ongoing activities program here at SwanCare,” Activities Coordinator Tereasa Strelley said. “It’s a great way to bring a sense of celebration and excitement into the lives of our residents and it’s also a great way to trigger memories and start conversations.

    “We’ve celebrated important cultural celebrations from Australia Day and ANZAC Day, to Diwali, Chinese New Year and Bastille Day– the list goes on – so it goes without saying the St Andrew’s has a turn too!”

    WA Police Pipe Band

  • Rainbows of colour make residents smile
    Thu 28 Nov 2019
    Wednesday is the new Saturday at a Bentley aged care facility, with staff donning a rainbow of colours to brighten the day for residents.
     
    Nursing staff at SwanCare Kingia have started Rainbow Shirt Wednesday, where the staff come to work wearing bright and bold shirts instead of their usual uniforms.
     
    Staff Enjoying Rainbow Shirt Day
    The simple initiative has been a hit, with residents themselves also starting to join in.
     
    The shirts are the idea of Registered Nurse Vicci Donovan, who wanted to shake things up for the nursing staff uniform in the name of fun.
     
    When Vicci started out wearing shirts with loud patterns, such as the ever-popular pink flamingos, it was such a hit with residents that she thought they should make this a regular occurrence – every Wednesday in fact.
     
     “When we started wearing them we had so many compliments from residents, and I saw it gave them something to chat about and it brightened their day,” Vicci said.
     
    Assistant In Nursing Tanya Rose at SwanCare Kingia said the initiative helps to break up the week. “The resident’s certainly know its Wednesday when they see all of these tops come out,” Tanya said. “The shirts bring a really big smile to their faces, which we love to see.”
     
    The residents also love the idea. “I always look forward to seeing which one they are going to wear, and honestly it brightens my day,” said Joan Stubbs-Mills, a resident at SwanCare Kingia.
     
    Resident Joan and Staff
     
    Are you interested in improving lives of seniors in Western Australia? SwanCare’s fourth residential care facility – SwanCare Ningana – is set to open in March 2020, with expressions of interest now open for potential future staff members. Visit www.swancare.com.au/careers for more information.
  • SwanCare leader featured in The CEO Magazine
    Tue 26 Nov 2019
    With an award-winning partnership with Western Australia’s biggest university under his belt, SwanCare’s CEO, Graham Francis, is shaking up the aged care industry.
     
    This is according to The CEO Magazine, who recently sat down with Graham to explore his perspective on the recent Royal Commission into Aged Care Quality and Safety, and the direction of SwanCare as an aged care and retirement leader.
     
    The article also looks at Graham’s quintessentially West-Australian career path over the years.
     
     

     

  • Celebrating 250 years on the job
    Wed 20 Nov 2019
    West-Australian retirement living and aged care provider SwanCare is celebrating a group of staff members who this year reached significant service milestones - to a total of 250 combined years on the job.
     
    The Staff Service Awards luncheon was held on the 25th October where 17 long-term staff were thanked for their 35, 30, 25, 20 and 10 year milestone service lengths at SwanCare including maintenance, nursing, hospitality and administration staff members.
     
    Staff Members Celebrated
     
    35-year-honouree George Palmer, maintenance supervisor at the SwanCare Bentley Park retirement village, said the best part about coming to work each day is the friendly, team environment.
     
    “It’s great to come in, get the guys going and then we all get to work,” George said. “Most of the people in my team learn from each other - we all lead as a team.”
     
    Susie Wilson has worked as an enrolled nurse with SwanCare for 30 years and spending time with residents has kept her going.
     
    Staff Celebrations
     
    “If residents are having a restless night, a warm cuppa, sandwiches, biscuits and a quiet chat goes a long way in resettling them,” Susie said. “When the resident says thank you, it is the best feeling knowing you have helped in some small way.”
     
    SwanCare CEO Graham Francis knows that staff really are what has made SwanCare a strong local organisation since 1961.
     
    “It takes all different types of people with different specialities to run SwanCare, but the one thing they all share is a desire to look after our residents well,” Graham said. “I’m extremely proud that SwanCare has been able to cultivate such a great group of individuals that want to come to work and contribute every day.”
     
    Are you interested in improving lives of seniors in Western Australia? SwanCare’s fourth residential care facility – SwanCare Ningana – is set to open in March 2020, with expressions of interest now open for potential future staff members. Visit www.swancare.com.au/careers for more information.
  • SwanCare Letters Week Highlights
    Tue 29 Oct 2019

    In October, SwanCare held a week of letter-sharing to celebrate our fantastic people. SwanCare staff, residents, and family members put pen to paper, writing staff members letters of thanks and appreciation. Each morning of Letters Week, our managers hand-delivered these special cards to our team members.

    In a workforce of less than 400 people, more than 800 postcards had been sent by Wednesday and a total of 1300 postcards had been exchanged by the end of the week. We’re so incredibly proud of our people and what they do everyday to improve the lives of our residents and one another.

    Reflecting on the week, SwanCare Manager of People and Culture Fiona Miller said, “We kicked off the week by sharing a special breakfast with the Night Shift staff on Monday. There was  a festive atmosphere around SwanCare the entire week. In addition to the post-cards,  family members sent in letters to staff. When people received a letter, you could see they were thinking ‘Oh! I got one!’. It was wonderful to see.”

     
     

    Why recognition is so important   

    We all know that working in aged care isn’t easy and aged care workers rarely get the public recognition they deserve. We also know that our industry is under public scrutiny, and the 350,000 people in Australia working in aged care are under more pressure than ever before.

    SwanCare supports and applauds any initiative that helps remove bad practice in aged care. However, we also want to remind everyone that there is so much good in our industry - we see it every day at SwanCare and we’re sure you do too. Letters Week was designed to help remind our staff how important they are and how much we value them

    Below is just one example of the beautiful letters that made their way around SwanCare last week,  from hands to hearts.

    Letters Week was inspired by a video recently created by SwanCare* where staff were surprised with letters from their colleagues on camera. The response to the video was so overwhelming, we decided to dedicate an entire week to letter-sharing.

    Enrolled nurse Marissa Ballard received a letter during the filming of the video and said it was a moment she would never forget. “In forty years, I haven’t received anything like this. And to think I was planning on retiring before working for SwanCare - I would never have received this acknowledgement and I would never have realised just how much of an impact I’ve made. That’s worth all the money in the world, isn’t it?” Marissa said.

    SwanCare CEO Graham Francis said if aged care organisations want to create positive experiences, it’s essential to engage and inspire their team members. “Aged Care Letters Week is about celebrating hard-working people and it is my hope that the campaign spreads across Australia in the coming years. Recognising staff helps them feel valued and inspired while working in an industry that can be, at times, challenging. Thank you to all our incredible people,” Graham said. 

    *Made in partnership with Employer Branding Australia

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