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  • SwanCare Wins Silver in Employer of Choice Awards!
    Wed 24 Apr 2019

    Tanya Rose with SwanCare resident

    At SwanCare, we work hard to create a supportive and loving environment not only for our residents, but for our team of more than 350 incredible staff members. We conduct regular reviews - and we are proud of our supportive workplace that many of our team members say “feels like home.”

    This is why we are incredibly humbled to learn that Swancare has been awarded Silver for Employer of Choice in the category for 100-499 employees. We are also delighted that SwanCare has been recognised as a top performer in the Training and Professional Development, Access to Technology, and Health and Wellbeing categories.

    About the HRD Award

    The annual competition, run by Human Resources Magazine (HRD), seeks to identify employers of choice across a number of worthy categories. The winner of each category is determined based on a survey of anonymous employees across Australia. From January to February 2019, staff rated their organisation in areas such as career progression, diversity, inclusion and recognition. Outstanding workplaces secured Gold, Silver or Bronze in each category.


    SwanCare Recruitment Team

    Our talented and tireless recruitment specialists, Isabella and Priska, play a vital role in
    connecting SwanCare with our future superstars.


    SwanCare General Manager of People and Culture Fiona Miller said the Award has come at an important time. “For us at SwanCare, achieving Silver in the Employer of Choice Awards is a recognition of our tireless efforts - not only over the years, but particularly over recent months as the Aged Care Inquiry has cast a shadow over our industry,” she said.

    “This award is really significant to us because it’s based on anonymous survey responses from our employees. Our goal is to be recognised by our own people as a great place to work. Because if we get that right, we are going to be a great place to work for future employees too,” Fiona said.

    “We are so proud of our employees as they are the reason that SwanCare is such a fantastic place to work. It’s wonderful that we are recognised not only within our immediate circle, but also nationally,” she shared.

    Fiona praised the Training and Development and the People and Culture teams for their hard work, which is clearly greatly appreciated by SwanCare staff - so appreciated in fact, that staff report a 94.6% satisfaction rate.


    A look ‘under the hood’: SwanCare as a top performer in the Training and Professional Development, Access to Technology, and Health and Wellbeing categories.

    At SwanCare, our dedicated Training and Development Officer Sharon Arkwright runs our educational and development calendar which allows our team to upskill and gain further qualifications. “Staff can undertake courses on offer, or can suggest others that would be beneficial in their role. We encourage all staff to share knowledge with colleagues. Ultimately, it’s about developing and sharing knowledge to benefit our residents,” shared Fiona. 

    When asked about SwanCare’s approach to technology, Fiona said the key was to not shy away from technology but to embrace it.

    “We are always looking for ways to implement technology to improve efficiency. But we understand technology can be daunting for some - and this is where training comes in. We want to ensure our people are promoted based on their managerial skills, and not held back if they aren’t confident with technology. Technological skills are life skills. We want to help our staff use technology in different aspects of their lives.”

    Fiona emphasised that caring for the health and wellbeing of staff members is second nature at SwanCare.

    “We strive to nurture everybody’s health and wellbeing at SwanCare. When you join SwanCare, you join a family - and you look after your family because you care,” she shared. 

    “We go beyond the standard health check-ups. We do offer heart checks, annual flu shots and general health check-ups in the form of Occupational Safety and Health (OSH) sessions. But we also host impromptu information sessions on how to work in a cultural diverse environment, provide tools for financial management, and have a dedicated OSH committee. Our OSH committee looks at a different topic each month and publishes an piece highlighting a health issue - whether it be advice the right type of footwear for work, or the effects of smoking for example.”


    The key ingredient to being an employer of choice

    Fiona highlighted employee engagement as an important factor in staff members feeling recognised and valued at SwanCare. “The People and Culture team has launched two fantastic people-led initiatives this year which aim to celebrate our staff members. We have introduced an internal ‘stories team’ team of employees who are capturing the many wonderful things our staff do each day to help our residents, their families and each other. Secondly, we’ve raised the bar on how to showcase our fantastic people, and the impact they have on the world. You may have seen the videos of Pauline, Farhath, Vivienne or Tanya... We’re really looking forward to sharing our next round of videos offering an authentic insight into the challenges and rewards of working at SwanCare,” she shared.


    Thank you to the SwanCare team for your support

    To each and every staff member who took part in the survey which led to SwanCare winning this significant award - thank you. As you may remember, it was a real team effort to be put on the map.

    “We knew we did a great job at SwanCare, and we wanted to share our story with Australia and beyond. When we heard about the Employer of Choice Awards, we reached out to our team and asked for them to complete the survey - and we had a wonderful response. It was really a lovely opportunity to reflect on what it means to work at SwanCare,” Fiona said.

    Today, we are asking more from our fantastic people than we ever have before.

    “SwanCare is growing fast - and we are evolving as our industry is evolving. We need to continue delivering exceptional care for our residents and putting them right at the centre of what we do.  However, we can only achieve this through the dedication, skills, and the agility of our people. Our people are the experience for our residents,” Fiona shared.


    SwanCare Employer of Choice Awards



  • Navigating Your Move into a Retirement Community
    Tue 09 Apr 2019

    Free Information Session

    Wednesday 8th May 2019

    10:00am – 12:00pm

    Are you or someone you know considering a move into retirement village living? Discover the secret to smooth sailing ahead with a free information session with leading Perth industry professionals.

    Presentations will include:

    • Understanding retirement village contracts – Anne Hurley, Counsel, HHG Legal

    • Financial planning for retirement – Andrew Hopkins, Principal Adviser, WA Aged Care Finanical Solutions

    • Home care packages and services – Mechy Scharlach, Manager, SwanCare At Home

    • Real estate market update and selling tips – Kareena Ballard, Director, Jones Ballard

    There will also be further information available on the day regarding decluttering and downsizing, as well as residential aged care. There will also be some retirees who currently live in a retirement village available to talk to about their experiences.

    Morning tea will be provided with an opportunity to meet speakers and other representatives.

    Hosted by SwanCare, a leading non-profit, West Australian retirement and aged care provider.

    Spaces are limited so attendance is strictly by booking your free ticket/s.



    Click here to go to booking page.

  • Next generation flexi-space design unveiled for new aged care facility
    Mon 25 Feb 2019

    SwanCare has unveiled the design behind its new Bentley residential care facility, introducing an adaptable living concept to cater for the next generation of aged care residents.

    An insight into the new care facility – SwanCare Ningana – has been provided via an animated fly-though of the building, together with an interview-based video featuring project architects.

    SwanCare CEO Graham Francis recently launched the online resources, which takes viewers on a journey through the facility’s main entry point and into one of its many outdoor spaces.

    “SwanCare Ningana will set a new benchmark in aged care,” Francis said. “The design is unique and will incorporate the latest design principles in aged and clinical care to cater for the future West Australians.”

    Leading Perth architect Dominic Snellgrove from Cameron Chisholm Nicol – who was also the project and design director for Perth Arena – is the project director for SwanCare Ningana.

    “We really want Ningana to change the way people think about aged care,” Snellgrove said. “We want to provide flexibility and choice in relation to the shift in generational and demographic needs in aged care.”

    As part of the design, future residents will have a choice of three room types as standard – the Swan Room, the Flexi-Room and the Super Suite. The latter option offers a retirement-style home with separate living and bedroom spaces, with the added benefit of round-the-clock care.

    Taking a whole-of-building approach to dementia care, rooms are clustered into groups of eight to ten, sharing dining, living and kitchenette areas and a protected winter garden allowing access to the outdoors.

    Decorative screens allow staff to maintain visual connection with the residents without compromising the home-like quality and privacy of the spaces.

    The 124-room building is on track for completion in late 2019.


    Click here to learn more about the design behind Ningana 


    Click here to view the animated fly-through 


  • The Eagles pop in for a cuppa with the new neighbours
    Thu 21 Feb 2019

    With the West Coast Eagles imminent move to Lathlain Park, SwanCare will soon to be in the heart of Eagles territory. On Wednesday, 20th February 2019, SwanCare welcomed their new neighbours - key West Coast players and the Eagles AFLW coach Adam Selwood - for a cuppa and some serious footy chat.

    Selwood was accompanied by players Nathan Vardy, Josh Smith, Patrick Bines and Rosie Deegan (AFLW West Coast Eagles) to address SwanCare’s football fanatics and provide a photo and signing opportunity. 

    CEO Graham Francis said days like this are eagerly anticipated by everyone at SwanCare, where serious footy fans abound, and the community is abuzz with enthusiasm for a meet and greet with their favourite team.

    “Welcoming the West Coast Eagles to our neighbourhood was a great way to launch the 2019 season here at SwanCare. Our residents know their footy and they are a very passionate bunch!” Mr Francis said. 

    “Hosting the Eagles was a real treat and we are excited to have the Premiership team training just around the corner." 

    The Eagles’ visit was part of the West Coast Eagles Annual Community Camp, where the club share their love of footy at a grass roots level – with a special emphasis this year on indulging the new neighbours.






  • It's a small world
    Fri 01 Feb 2019

    SwanCare  Training Officer, Sharon Arkwright, comes from Ramsgate, the same English town as one of SwanCare Waminda residents, Mrs Baverstock.

    They got chatting and realised they both even worked at the same bakery! In true SwanCare style, Sharon surprised Mrs Baverstock with a collection of 35 old photos of the town, featuring the very same bakery AND the old Woolworths store that Mrs Baverstock worked in before having her first child.

    In Sharon's own words, "She was so excited. It was just nice to bring her a piece of home".

    Thank you, Sharon, for your dedication to our residents and to SwanCare.

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